Refund and Return Policy
Refund Policy
We offer a 30-Day Happiness Guarantee.
If you're not satisfied, contact us within 30 days of delivery.
Eligibility for Returns
To qualify for a return:
- Item must be unused
- Item must be in original packaging
- Proof of purchase required
Non-Returnable Items
Some items may not be eligible:
- Used items
- Perishable goods
- Hygiene-related products
Refund Process
Once your return is received:
- We inspect the item
- Refund approved or denied
- Refund issued to original payment method
Refunds may take 5–10 business days.
Exchanges
We replace items if:
- Defective
- Damaged
- Incorrect item received
Return Shipping
Customers may be responsible for return shipping unless:
- Product defective
- Incorrect item sent
Damaged Items
If your item arrives damaged:
Email us within 7 days with:
- Photo
- Order number
- Description
We will resolve quickly.